Hello, I create a cold portlet to secure my token, I enter my address and I see my token but when I put my passphrase it tells me that it does not correspond to the account yet I copy paste the passphrase. … how to do? Is what the passhrase seed can help me? Thank you for your reply
Your Passphrase consists of 12 words or are you missing a word? Are you sure that you copied the correct passphrase without any additional Space before after or inbetween the words and the Phrase in General?
You need to type in the correct passphrae, otherwise you won’t have access to your wallet. Some other user also said, that he restarted his computer and that solved the Problem (even if I dont know why it should, but you can try out everything)