Cannot import to new pc, always says zero ARK



  • Hi, ive tried to import my account from my mac client to a windows client and when use the passphrase it loads up an address but it always stays at zero ark. it does not update with my account. can anybody help?

    thanks
    Terry



  • also i know its the correct passphrase as on my mac if i try to import a new one and put in the passphrase it returns to that account and says already imported. so its definitely not the wrong passphrase.



  • Have you checked if the client is synced with the blockchain? Try refreshing it.



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