ARK client and Ledger Nano error, invalid channel



  • Hi there

    I’ve transferred some ARK from my ARK client account to my hardware adress of the Nano. Since a few days and when I’m connecting the Nano, the account of the Nano doesn’t show up anymore. In the history, I see the transaction to the hardware adress…but I can’t transfer the ARKs, a message “error - invalid channel” pops up. Furthermore, the ARK client sometimes completely freezes when I’m connecting the Nano (the Nano freezes too…)

    Thanks for help!
    michael



  • hello ? technical support ?



  • my HD derivation adress was: Address 44’/111’/0’/0/0

    don’t know if has something to do with this.
    please help



  • I would recomend to try to contact the client provider.



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