ARK client and Ledger Nano error, invalid channel
I’ve transferred some ARK from my ARK client account to my hardware adress of the Nano. Since a few days and when I’m connecting the Nano, the account of the Nano doesn’t show up anymore. In the history, I see the transaction to the hardware adress…but I can’t transfer the ARKs, a message “error - invalid channel” pops up. Furthermore, the ARK client sometimes completely freezes when I’m connecting the Nano (the Nano freezes too…)
Thanks for help!
hello ? technical support ?
my HD derivation adress was: Address 44’/111’/0’/0/0
don’t know if has something to do with this.
I would recomend to try to contact the client provider.
Hello…if anyone arrives here from google like i did: the nano ledger has to be connected (with the usb cable) directly to the computer: it may not be recognized if it is connected to the usb ports that are on the monitor or the keyboard.